Evaluation Terms of Service

1. Definitions

"Account"

your individual or organisational account on the Services.

"Authorised User"

a natural person you permit to access the Services under your Account.

"Customer Content"

documents, queries, prompts, files, case data, and other materials you submit to the Services.

"External Advocate"

an independent advocate enrolled in the Bharat.Law network who may be matched with you through the Services. External Advocates are not employees or agents of Bharat.Law. Working with them is a decision between you and the advocate.

"Output"

responses, drafts, summaries, citations, translations, or other content generated by the Services in response to your inputs.

"Subscription"

a paid plan that grants access to specified Services for a billing period.

2. Accounts and Authorised Users

You are responsible for the accuracy of registration information, for keeping credentials confidential, and for all activity that takes place under your Account. You must promptly notify us at security@bharat.law if you suspect unauthorised access.

An Account may be used only by the individual or organisation it is registered to. You may not sell, transfer, sublicense, or share Account access except to Authorised Users.

3. What the Services do - and do not do

The Services help legal professionals and individuals research the law of India, review and draft documents, manage matters, and (where you choose) connect with External Advocates. Specific product features are described in the Service Terms, but may not exhaustive as new capabilities are released from time to time.

The Services are software tools. They are not a law firm, do not provide legal advice or legal representation, and do not act as your advocate. Outputs are working drafts that must be reviewed, verified, and finalised by a qualified human user before they are relied upon, filed, or shared. Use of the Services does not create an advocate-client relationship between you and Bharat.Law.

Where you instruct the Services to connect you with an External Advocate, any professional engagement that follows is between you and that advocate. Bharat.Law is not a party to that engagement. See the Service Terms for further detail.

4. Trials, Subscriptions, Billing, and Cancellation

We may offer a free trial of the Services. If you supply a payment method at the start of a trial, your Subscription will automatically commence at the end of the trial unless you cancel before then. Trial entitlements may be limited and may differ from a paid Subscription.

Subscriptions renew automatically at the end of each billing period at the then-current rate for your plan. You authorise us, or our payment processors, to charge your payment method for each renewal. We may change pricing on prospective renewals with reasonable notice.

You may cancel a Subscription at any time from your Account or by emailing billing@bharat.law before the next renewal date. Cancellation stops future renewals; it does not entitle you to a refund of fees already paid except as set out in the Refund Policy below.

If we cannot charge your payment method, we may suspend the Account, downgrade you to a lower tier, or terminate the Subscription. Keeping a current payment method on file is your responsibility.

5. Refund Policy

We want you to be satisfied with the Services. Most issues can be resolved by writing to contact@bharat.law within 14 days of the charge in question.

Refunds are available as follows:

• Monthly Subscriptions are non-refundable once the billing period has begun.
• Annual Subscriptions are refundable on a pro-rated basis for the unused months if cancelled within 21 days of first purchase or first renewal; outside that window, annual plans are non-refundable.
• Fees paid for completed work product (for example, a generated legal notice, translated document, or research report that has been downloaded) are non-refundable.
• Sums paid by you directly to an External Advocate are non-refundable by Bharat.Law; refund requests for those sums must be raised with the relevant advocate.

6. Acceptable Use

Your use of the Services is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy is a material breach of these Terms.

7. Customer Content and licence to operate the Services

You retain all right, title, and interest in Customer Content. We claim no ownership over your documents, queries, drafts, or matter data.

You grant Bharat.Law a worldwide, non-exclusive, royalty-free licence to host, process, transmit, copy, display, and create derivative materials from Customer Content solely as necessary to operate the Services for you, to provide support, to secure the platform, and to comply with law.

We do not use Customer Content to train publicly available foundation models or to improve models for the benefit of other customers, except where you have given specific, informed, opt-in consent. See the AI Policy for details on model behaviour and training data.

You represent that you have all rights necessary to submit the Customer Content and that doing so does not violate any third-party right or applicable law.

8. Outputs

Subject to your compliance with these Terms and payment of applicable fees, Bharat.Law assigns to you all of its right, title, and interest (if any) in the Output generated for you, to the extent we hold such rights. You may use Outputs for your internal and professional purposes.

You acknowledge that Outputs may be similar or identical for different users using similar inputs, and that we may generate the same or similar Outputs for other users. You also acknowledge that Outputs may be inaccurate, incomplete, or out of date, and that you are solely responsible for reviewing them before any reliance, filing, or external use.

You may not represent Outputs as having been authored by Bharat.Law or by any advocate without their consent.

9. Feedback

If you send us suggestions, ideas, or feedback about the Services, you grant Bharat.Law a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback to operate, improve, and promote the Services, without any obligation to you.

10. Third-party services and links

The Services may interoperate with or link to third-party products (for example, payment processors, document-storage providers, courts' websites, or e-stamping vendors). Your use of those products is governed by the third party's own terms. Bharat.Law is not responsible for third-party products, and integrating with them does not make us a party to your relationship with the third party.

11. Intellectual property

Bharat.Law and its licensors retain all right, title, and interest in the Services, including the NyaI™ system, the software, designs, text, graphics, logos, and trade dress. Except for the limited rights expressly granted in these Terms, no rights are granted to you, by implication or otherwise.

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business or personal use during the term of your Subscription. You may not:

1. copy, modify, translate, adapt, decompile, disassemble, reverse-engineer, or create derivative works of any part of the Services, except to the extent applicable law permits this notwithstanding the prohibition;
2. sell, resell, sublicense, rent, lease, or otherwise commercially exploit the Services;
3. use the Services to build a competing product or to benchmark the Services without our prior written consent;
4. remove or obscure any copyright, trademark, or proprietary notices;
5. circumvent rate limits, access controls, or other technical protections.

12. Communications and consent to be contacted

By creating an Account, you agree that we may send you transactional communications (such as billing notices, account alerts, and security messages) and, separately, product or marketing communications. You can opt out of marketing communications using the unsubscribe link in those emails or by writing to contact@bharat.law. Transactional communications cannot be opted out of while you have an active Account.

13. Suspension and termination

We may suspend or terminate your access to the Services at any time, with or without prior notice, if you breach these Terms or the Acceptable Use Policy, if your use creates risk or potential liability for us or for other users, if law enforcement or regulatory requirements oblige us to do so, or if payment fails after a reasonable cure period.

You may terminate your Account at any time from your Account settings or by emailing contact@bharat.law. Upon termination, your right to use the Services ceases. We will make Customer Content available for export for at least 30 days following termination, after which it may be deleted in the ordinary course.

Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, indemnities, and governing law) will survive.

14. Disclaimers

THE SERVICES, INCLUDING ALL OUTPUTS, ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, BHARAT.LAW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

OUTPUTS ARE NOT LEGAL ADVICE. THEY MUST BE INDEPENDENTLY VERIFIED BY A QUALIFIED HUMAN USER. NOTHING IN THE SERVICES CREATES AN ADVOCATE-CLIENT RELATIONSHIP WITH BHARAT.LAW.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BHARAT.LAW'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO BHARAT.LAW IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) INR 10,000.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud or wilful misconduct).

16. Your indemnity

You will defend, indemnify, and hold Bharat.Law and its affiliates harmless from and against any third-party claim, loss, damage, fine, or expense (including reasonable legal fees) arising out of (a) Customer Content, (b) your breach of these Terms or the Acceptable Use Policy, (c) your violation of applicable law, or (d) your engagement with an External Advocate.

17. Governing law and dispute resolution

These Terms are governed by the laws of India, without regard to conflict-of-laws principles.

Any dispute arising out of or in connection with these Terms will first be addressed by good-faith negotiation between the parties. If not resolved within 30 days of written notice, the dispute will be referred to arbitration administered under the rules of the Delhi International Arbitration Centre (DIAC) by a sole arbitrator. The seat and venue of arbitration will be New Delhi, India. The language will be English. The award will be final and binding.

Subject to the agreement to arbitrate above, the courts at New Delhi will have exclusive jurisdiction over any matter that is not arbitrable, including applications for interim relief.

18. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you at least 15 days before it takes effect, by email or in-product notice. If you continue to use the Services after the effective date, you accept the updated Terms. If you do not accept the change, you must stop using the Services and may request a pro-rated refund of any prepaid fees for the period after the effective date.

19. General

These Terms, together with the documents they incorporate by reference (including the Acceptable Use Policy, Service Terms, AI Policy, Privacy Policy, and any order form), constitute the entire agreement between you and Bharat.Law on their subject matter and supersede prior or contemporaneous agreements on the same subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a corporate transaction. Notices to Bharat.Law should be sent to legal@bharat.law.